Refund Policy. HerComplexion LLC reserves the right to cancel or reschedule any live event due to insufficient registrations, Instructor illness, speaker illness, or unforeseen circumstances beyond our control. In such situations you will be notified at least one week to 72 hours prior to the scheduled start time of the event. If the event is cancelled (assuming the event will not be rescheduled), registered attendees will get a FULL REFUND of the amount paid for any live event. All refunds will be processed within 5-7 working days. In case we reschedule an event, registered attendees will be notified about the new date and time 2 weeks prior to the start time of the event. If attendees are not available on the new date and time, you may ask for a 50% partial refund at least 2 weeks of the new date in writing to antionette@hercomplexion.com. If the event takes place on the original date, all sales will be final, and no refunds will be given. By submitting payment, you agree to let HerComplexion, LLC charge the payment method on file. Chargebacks will be disputed based on the agreement stated in this policy.